Customers can exchange or return products within 7 days from the date of purchase, provided that the products are in their original condition, unused, and have all packaging and accessories included. We do not accept exchanges or returns for products that are damaged due to user error.

Film camera products are covered by a warranty of 3 to 6 months (depending on the product), applicable for technical defects caused by the manufacturer. The warranty does not cover damage due to impact, water ingress, or improper use.

We offer nationwide shipping services. Delivery time is 3 to 5 working days. Shipping fees will be calculated based on the area and weight of the product, and customers will be informed of the details before order confirmation.

Our dedicated team is available 24/7 to assist you via phone, email, and social media. We value your feedback and are committed to continuously improving our services.